LockGo wasn't born in a boardroom. It was born out of frustration — the kind you only get from managing multiple rental properties and dealing with guest access at 2 AM.
The founders explain why they built LockGo and what it means for the future of guest access.
We started with a handful of Airbnb properties. The first one was easy — hand over the key, meet the guest, explain the lock. But by the time we had five properties with multiple rooms each, the system broke down.
We were texting PINs at midnight. Changing lockbox codes between back-to-back bookings. Forgetting which guest had which code. Getting messages from guests who'd arrived at a door with the wrong number. One evening, we had three check-ins happening at the same time across different properties. That was the breaking point.
"We realised the problem wasn't the locks or the guests — it was us being the bottleneck. The whole system depended on a human remembering to do the right thing at the right time. That's not how automation should work."
We looked at what existed. Some tools were too expensive. Some only worked with one lock brand. Most still required you to manually generate and send codes. None of them solved the full loop: calendar syncs, PIN generates, PIN pushes to lock, guest gets it automatically.
So we built LockGo. It started as a script running on a laptop. Then it became a proper backend. Then a portal. Then we added support for multiple lock providers, communal locks, lock groups, and a guest check-in portal where guests verify their booking and receive a one-time PIN by email or SMS — you never need to see or touch a code yourself.
Every feature in LockGo exists because we needed it ourselves. Multi-room properties with shared building entrances. Battery monitoring so we'd stop getting surprised by dead locks. One-click PIN reset for when a guest overstayed. iCal sync so we never missed a booking.
LockGo is in beta, and we're inviting the first 500 hosts to use it completely free for at least a year. No credit card, no commitment, no catch. We want hosts who live this problem every day to try it, break it, and tell us what's missing.
We're not a venture-backed startup chasing growth metrics. We're hosts who built a tool that works and want to share it with other hosts who need it. If that sounds like you, we'd love to have you on board.
We'd rather do five things perfectly than fifty things poorly. Every feature earns its place by solving a real problem.
Guest access is a safety concern. PINs are hashed, credentials are encrypted, and the guest portal is rate-limited. No shortcuts.
The beta is free. When pricing comes, it will be fair, transparent, and based on what hosts can actually afford — not enterprise budgets.
We're looking for hosts who manage multiple properties and are tired of the manual PIN shuffle. If that's you, sign up and help us build the platform you actually need.